Mystery Diners

Mystery Diners

Ended First aired 20/May/2012 United States English 3 season(s) 26 episode(s)
What happens in the food world when a bad employee starts to take down an otherwise thriving establishment or when restaurant owners suspect someone of not doing their job appropriately? They call in the Mystery Diners. These undercover operatives go into restaurants, bars and food service establishments with hidden cameras to find out what's really going on when the boss isn't around.

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TimeScore 33% Skip It
Binge Meter 48% Slow Burn
Episode Pulse Quiet 40% activity score
Drop Rate 0% Very Low

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Seasons & Episodes

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Season 2 · Season 2
13 episode(s) · Air date: 19/Oct/2012
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Season Overview

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S2E13
Where's the Beef
Air date: 25/Jan/2013 · Time: 22:00 · Runtime: 21 min
Summary

When Adam, owner of Via Brasil, is concerned that meat sales aren't being reflected in his register, he calls Charles for help. When the Mystery Diners go undercover, they discover the manager is doing a lot more than just giving away free steak.

Summary

When Adam, owner of Via Brasil, is concerned that meat sales aren't being reflected in his register, he calls Charles for help. When the Mystery Diners go undercover, they discover the manager is doing a lot more than just giving away free steak.

S2E12
Love Hurts
Air date: 18/Jan/2013 · Time: 22:00 · Runtime: 21 min
Summary

When two employees who recently broke up disrupt staff harmony and start effecting sales at Marche Bacchus, owners Jeff and Rhonda seek Charles for help. The Mystery Diners go undercover to get to the bottom of this lovers' quarrel.

Summary

When two employees who recently broke up disrupt staff harmony and start effecting sales at Marche Bacchus, owners Jeff and Rhonda seek Charles for help. The Mystery Diners go undercover to get to the bottom of this lovers' quarrel.

S2E11
My Brother's Keeper
Air date: 11/Jan/2013 · Time: 22:00 · Runtime: 21 min
Summary

After Nico Santucci, owner of Capo's Speakeasy's, hears complaints that his brother/manager Dominic is acting inappropriately with guests, he calls Charles to investigate. The Mystery Diners go undercover and find that he is hitting on a lot of the female patrons. There is even a bigger problem with a disgruntled waiter who is stealing money and supplies from the restaurant. During the confrontation, both Dominic and the waiter are fired. The narrator revealed that Dominic is behaving himself. The former waiter has apologized for his actions and found employment elsewhere.

Summary

After Nico Santucci, owner of Capo's Speakeasy's, hears complaints that his brother/manager Dominic is acting inappropriately with guests, he calls Charles to investigate. The Mystery Diners go undercover and find that he is hitting on a lot of the female patrons. There is even a bigger problem with a disgruntled waiter who is stealing money and supplies from the restaurant. During the confrontation, both Dominic and the waiter are fired. The narrator revealed that Dominic is behaving himself. The former waiter has apologized for his actions and found employment elsewhere.

S2E10
Night Shift
Air date: 04/Jan/2013 · Time: 22:00 · Runtime: 21 min
Summary

Janaya, the general manager of Putter's Bar & Grill, contacts Charles for help after noticing unusually low sales during the graveyard shift. The Mystery Diners go undercover as customers and discover that the overnight bartender is running his own bar out of Putter's called "the Junkyard." During the confrontation, the bartender recognizes Charles and takes his leave from the restaurant while telling the pursuing cameraman to stop following him.

Summary

Janaya, the general manager of Putter's Bar & Grill, contacts Charles for help after noticing unusually low sales during the graveyard shift. The Mystery Diners go undercover as customers and discover that the overnight bartender is running his own bar out of Putter's called "the Junkyard." During the confrontation, the bartender recognizes Charles and takes his leave from the restaurant while telling the pursuing cameraman to stop following him.

S2E9
Sour Grapes
Air date: 21/Dec/2012 · Time: 22:00 · Runtime: 21 min
Summary

Scott, the owner of Rhythm Kitchen in Las Vegas, suspects his sophisticated, but slightly arrogant, wine sommelier is somehow negatively affecting spirit sales. But could he also be selling his own wine to customers and keeping the profits? Charles sends Mystery Diners Chelsea and Hollie in as customers to see if something smells rotten.

Summary

Scott, the owner of Rhythm Kitchen in Las Vegas, suspects his sophisticated, but slightly arrogant, wine sommelier is somehow negatively affecting spirit sales. But could he also be selling his own wine to customers and keeping the profits? Charles sends Mystery Diners Chelsea and Hollie in as customers to see if something smells rotten.

S2E8
Singles Night
Air date: 14/Dec/2012 · Time: 22:00 · Runtime: 21 min
Summary

When Will, co-owner of Whiskey Dick's in Las Vegas, becomes concerned over a steady decline in female patrons, Charles and the Mystery Diners come in to investigate. Mystery Diner Shellene goes undercover as a waitress and learns that the manager is serving more than just drinks from the bar.

Summary

When Will, co-owner of Whiskey Dick's in Las Vegas, becomes concerned over a steady decline in female patrons, Charles and the Mystery Diners come in to investigate. Mystery Diner Shellene goes undercover as a waitress and learns that the manager is serving more than just drinks from the bar.

S2E7
Sleeping on the Job
Air date: 07/Dec/2012 · Time: 22:00 · Runtime: 21 min
Summary

Chef Marc, owner of Parma in Las Vegas, contacts Charles and the Mystery Diners for help after noticing disparities in sales receipts and inventory with his high-end Italian deli meats. Mystery Diner Shane goes undercover as a busboy and discovers one of Marc's employees is down on his luck and may be using restaurant supplies for personal gain.

Summary

Chef Marc, owner of Parma in Las Vegas, contacts Charles and the Mystery Diners for help after noticing disparities in sales receipts and inventory with his high-end Italian deli meats. Mystery Diner Shane goes undercover as a busboy and discovers one of Marc's employees is down on his luck and may be using restaurant supplies for personal gain.

S2E6
Valet Disservice
Air date: 23/Nov/2012 · Time: 22:00 · Runtime: 21 min
Summary

George, the owner of Los Angeles hot spot Ca' Brea, has recently received a few complaints that are surprisingly not related to the quality of his food or his wait staff's service, but about his valet service. Charles sends Mystery Diners Tracey and Hank undercover to show George just how detrimental a bad valet can be to a restaurant's business.

Summary

George, the owner of Los Angeles hot spot Ca' Brea, has recently received a few complaints that are surprisingly not related to the quality of his food or his wait staff's service, but about his valet service. Charles sends Mystery Diners Tracey and Hank undercover to show George just how detrimental a bad valet can be to a restaurant's business.

S2E5
Extra Curricular
Air date: 16/Nov/2012 · Time: 22:00 · Runtime: 21 min
Summary

Johnny, owner of Pina Pizza House in Downey, California, seeks the help of Charles and the Mystery Diners because he believes his "frat-tastic" college-enrolled waiter may not have his best interests at heart and that he may be taking the party off campus and into his restaurant. Mystery Diners Grant and Jill go undercover to see if the waiter is taking his job as seriously as he claims to be taking his classes.

Summary

Johnny, owner of Pina Pizza House in Downey, California, seeks the help of Charles and the Mystery Diners because he believes his "frat-tastic" college-enrolled waiter may not have his best interests at heart and that he may be taking the party off campus and into his restaurant. Mystery Diners Grant and Jill go undercover to see if the waiter is taking his job as seriously as he claims to be taking his classes.

S2E4
Raising the Stakes
Air date: 09/Nov/2012 · Time: 22:00 · Runtime: 21 min
Summary

Ali, owner of a Moroccan-themed restaurant in California called Marrakesh, seeks the help of Charles and the Mystery Diners because he believes his manager may have a gambling problem outside of work that's affecting his ability to do his job. Mystery Diners, Rob, Scarlet, and Loree go undercover to see if the manager's extracurricular activities are taking a toll at work.

Summary

Ali, owner of a Moroccan-themed restaurant in California called Marrakesh, seeks the help of Charles and the Mystery Diners because he believes his manager may have a gambling problem outside of work that's affecting his ability to do his job. Mystery Diners, Rob, Scarlet, and Loree go undercover to see if the manager's extracurricular activities are taking a toll at work.

S2E3
Getting a Leg Up
Air date: 02/Nov/2012 · Time: 22:00 · Runtime: 21 min
Summary

The owner of Pips on La Brea in Los Angeles named Derrick Pipkin has a problem with a waiter named Bob who claims he hurt his leg on the job the day Derrick was going to fire him for not doing his job. This former waiter has threatened a lawsuit. So to appease him, Derrick has made him a host. However, his lazy behavior has not stopped and Derrick wonders whether the injury is even legitimate. Derrick contacts Charles Stiles for help and Mystery Diners Shellene, Lukas, and Tracey go undercover to see if Bob is faking his injury. While posing as a damsel in distress, Tracy helps to prove that Derrick is right about Bob. During the confrontation, Bob is finally fired and told to take his leg brace with him. The narrator revealed that Bob "kept on walking" and Derrick hasn't heard from Bob since the taping of this sting. Pips has finished it's relaunch where business has never been better.

Summary

The owner of Pips on La Brea in Los Angeles named Derrick Pipkin has a problem with a waiter named Bob who claims he hurt his leg on the job the day Derrick was going to fire him for not doing his job. This former waiter has threatened a lawsuit. So to appease him, Derrick has made him a host. However, his lazy behavior has not stopped and Derrick wonders whether the injury is even legitimate. Derrick contacts Charles Stiles for help and Mystery Diners Shellene, Lukas, and Tracey go undercover to see if Bob is faking his injury. While posing as a damsel in distress, Tracy helps to prove that Derrick is right about Bob. During the confrontation, Bob is finally fired and told to take his leg brace with him. The narrator revealed that Bob "kept on walking" and Derrick hasn't heard from Bob since the taping of this sting. Pips has finished it's relaunch where business has never been better.

S2E2
Something Smells Fishy
Air date: 26/Oct/2012 · Time: 22:00 · Runtime: 21 min
Summary

When Mario, the owner of La Traviata in Long Beach, California, becomes concerned over complaints with respect to the quality of his fish, Charles and the Mystery Diners discover that a recently hired chef may not be honest about what's in his high-priced dishes. Mystery Diners Rob, Shellene, and Lauren go undercover to find out what smells fishy.

Summary

When Mario, the owner of La Traviata in Long Beach, California, becomes concerned over complaints with respect to the quality of his fish, Charles and the Mystery Diners discover that a recently hired chef may not be honest about what's in his high-priced dishes. Mystery Diners Rob, Shellene, and Lauren go undercover to find out what smells fishy.

S2E1
The Tipping Point
Air date: 19/Oct/2012 · Time: 22:00 · Runtime: 21 min
Summary

After receiving numerous complaints from his staff that his recently promoted head waiter is not evenly distributing the pooled tips, the general manager of D'Cache restaurant in Los Angeles contacts Charles Stiles and the Mystery Diners to help him discover if there is any truth to the rumor. Charles sends in Destiny and Grant as a customer and a waiter, where they discover the head waiter is telling customers the card system is down, and pocketing the money. The waiter tries to set up Grant by stealing an entire bill payment, then asking Grant to fetch the bill. When confronted, the waiter tries to defend himself, stating the manager giving tips to people who haven't earned them is stealing. The manager doesn't buy it though and the waiter is fired.

Summary

After receiving numerous complaints from his staff that his recently promoted head waiter is not evenly distributing the pooled tips, the general manager of D'Cache restaurant in Los Angeles contacts Charles Stiles and the Mystery Diners to help him discover if there is any truth to the rumor. Charles sends in Destiny and Grant as a customer and a waiter, where they discover the head waiter is telling customers the card system is down, and pocketing the money. The waiter tries to set up Grant by stealing an entire bill payment, then asking Grant to fetch the bill. When confronted, the waiter tries to defend himself, stating the manager giving tips to people who haven't earned them is stealing. The manager doesn't buy it though and the waiter is fired.

Season 1 · Season 1
8 episode(s) · Air date: 20/May/2012
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Season Overview

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S1E7
Raiding the Bar
Air date: 14/Dec/2011 · Time: 22:00 · Runtime: 21 min
Summary

A pub owner in Los Angeles suspects that one of her bartenders might be over-pouring for customers, giving away too many free drinks, and over-tipping himself. To find out, she calls in the Mystery Diners who outfit the bar with hidden cameras and go in undercover to see what is really happening when the boss is away.

Summary

A pub owner in Los Angeles suspects that one of her bartenders might be over-pouring for customers, giving away too many free drinks, and over-tipping himself. To find out, she calls in the Mystery Diners who outfit the bar with hidden cameras and go in undercover to see what is really happening when the boss is away.

S1E6
Grumpy Tom
Air date: 22/Jun/2012 · Time: 22:00 · Runtime: 21 min
Summary

Charles Stiles and the Mystery Diners descend upon The Blue Moose where longtime chef "Grumpy Tom" has a knack for disrespecting everyone in the place including the newly installed second-generation owner. Mystery Diner Jessica goes undercover as a waitress to prove just how grumpy Tom is and how his attitude negatively affects business.

Summary

Charles Stiles and the Mystery Diners descend upon The Blue Moose where longtime chef "Grumpy Tom" has a knack for disrespecting everyone in the place including the newly installed second-generation owner. Mystery Diner Jessica goes undercover as a waitress to prove just how grumpy Tom is and how his attitude negatively affects business.

S1E5
Managing Disaster
Air date: 15/Jun/2012 · Time: 22:00 · Runtime: 21 min
Summary

The owner of Amaro Italian Bistro seeks the help of Charles Stiles and the Mystery Diners because he believes his manager is acting inappropriately with the staff and picking favorites based on appearance. Mystery Diners Destiny (who is Charles' daughter) and Sarah go undercover and interview for a new waitress position to see if the manager will hire an attractive waitress over a qualified one. This is proven true when the manager gets flirtatious with Destiny much to the annoyance of Charles. The manager has also attempted to poach the staff by offering them a job at his and his brother's own restaurant. During the confrontation, the manager gets into an argument with the owner and Charles which ends with him quitting. The narrator revealed that the former manager and his brother were unable to continue running their own restaurant after two months and both are seeking employment. The owner has hired a new manager and business has improved greatly.

Summary

The owner of Amaro Italian Bistro seeks the help of Charles Stiles and the Mystery Diners because he believes his manager is acting inappropriately with the staff and picking favorites based on appearance. Mystery Diners Destiny (who is Charles' daughter) and Sarah go undercover and interview for a new waitress position to see if the manager will hire an attractive waitress over a qualified one. This is proven true when the manager gets flirtatious with Destiny much to the annoyance of Charles. The manager has also attempted to poach the staff by offering them a job at his and his brother's own restaurant. During the confrontation, the manager gets into an argument with the owner and Charles which ends with him quitting. The narrator revealed that the former manager and his brother were unable to continue running their own restaurant after two months and both are seeking employment. The owner has hired a new manager and business has improved greatly.

S1E4
F for Effort
Air date: 08/Jun/2012 · Time: 22:00 · Runtime: 21 min
Summary

After receiving numerous bad service reviews and noticing a 30 percent decline in revenue, the owner of Caffe Boa contacts Charles Stiles and the Mystery Diners to help him find the cause of his problem. Mystery Diner Danny goes undercover as a waiter and discovers three problem employees: waiter Brad, waitress Gwen, and waitress-in-training Sophia. Gwen, despite calling owner Jay a douchebag, turned out to be a model employee and gave excellent service. Brad was not necessarily a bad waiter, but he lacked confidence and had a bit of a temper. Sophia turned out to be the biggest problem where she drank on the job, ate food off of customer's plate, and was rude. During the confrontation, Jay praised Gwen, told Brad to be more confident in his abilities, and fired Sophia. The narrator revealed that Sophia has found employment elsewhere. Brad took a wine appreciation course. Gwen was promoted to head waitress. Profits and service are back to normal at Caffe Boa.

Summary

After receiving numerous bad service reviews and noticing a 30 percent decline in revenue, the owner of Caffe Boa contacts Charles Stiles and the Mystery Diners to help him find the cause of his problem. Mystery Diner Danny goes undercover as a waiter and discovers three problem employees: waiter Brad, waitress Gwen, and waitress-in-training Sophia. Gwen, despite calling owner Jay a douchebag, turned out to be a model employee and gave excellent service. Brad was not necessarily a bad waiter, but he lacked confidence and had a bit of a temper. Sophia turned out to be the biggest problem where she drank on the job, ate food off of customer's plate, and was rude. During the confrontation, Jay praised Gwen, told Brad to be more confident in his abilities, and fired Sophia. The narrator revealed that Sophia has found employment elsewhere. Brad took a wine appreciation course. Gwen was promoted to head waitress. Profits and service are back to normal at Caffe Boa.

S1E3
Big Earl's Gone Wild
Air date: 01/Jun/2012 · Time: 22:00 · Runtime: 21 min
Summary

After losing thousands of dollars in unaccounted alcohol and hearing rumors of late-night staff parties, the owner of Big Earl's Greasy Eats contacts Charles Stiles and the Mystery Diners for help. Mystery Diners Shellene and Chris go undercover as a waitress and flirty customer in hopes of scoring invitations to an after-hours bash.

Summary

After losing thousands of dollars in unaccounted alcohol and hearing rumors of late-night staff parties, the owner of Big Earl's Greasy Eats contacts Charles Stiles and the Mystery Diners for help. Mystery Diners Shellene and Chris go undercover as a waitress and flirty customer in hopes of scoring invitations to an after-hours bash.

S1E2
Bringing Down the Haus
Air date: 25/May/2012 · Time: 22:00 · Runtime: 21 min
Summary

Brett and Rose, the husband and wife owners of German restaurant Haus Murphy, disagree on almost everything, particularly the hiring of Rose's nephew as their new restaurant manager. Fearing he is unqualified for the job, the couple hires Charles Stiles and Mystery Diners Danny, Chris, and Deanna to go undercover and show them just how incompetent their nephew truly is. After the proof is shown, this leads to the confrontation where Rose ends up having to let her nephew go from his employment.

Summary

Brett and Rose, the husband and wife owners of German restaurant Haus Murphy, disagree on almost everything, particularly the hiring of Rose's nephew as their new restaurant manager. Fearing he is unqualified for the job, the couple hires Charles Stiles and Mystery Diners Danny, Chris, and Deanna to go undercover and show them just how incompetent their nephew truly is. After the proof is shown, this leads to the confrontation where Rose ends up having to let her nephew go from his employment.

S1E1
Catering on the Side
Air date: 20/May/2012 · Time: 22:00 · Runtime: 21 min
Summary

When the owner of The Groves Bar & Grill becomes concerned over a large loss in food and supplies, the Mystery Diners go undercover with hidden cameras as new employees and customers, suspecting that a recently hired chef may be plotting more than just the items on the menu. During the sting, they reveal that the newly-hired chef is running his own catering business and using the restaurant's kitchen and supplies to run it, making business at The Groves suffer, with customers waiting extensively for their orders. The owner, as well as Charles, confronts the chef and fires him. The narrator revealed that the former chef has gone out of business without his own overhead. The owner has his food and supplies all in check, with The Groves having an improvement in business.

Summary

When the owner of The Groves Bar & Grill becomes concerned over a large loss in food and supplies, the Mystery Diners go undercover with hidden cameras as new employees and customers, suspecting that a recently hired chef may be plotting more than just the items on the menu. During the sting, they reveal that the newly-hired chef is running his own catering business and using the restaurant's kitchen and supplies to run it, making business at The Groves suffer, with customers waiting extensively for their orders. The owner, as well as Charles, confronts the chef and fires him. The narrator revealed that the former chef has gone out of business without his own overhead. The owner has his food and supplies all in check, with The Groves having an improvement in business.

Season 0 · Specials
5 episode(s) · Air date: 20/May/2015
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Season Overview

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S0E5
Surprise Twists
Air date: 27/Apr/2016 · Time: 22:00
Summary

Mystery Diners counts down the top ten biggest twists that surprised Charles Stiles and the various restaurant owners who called for help.

Summary

Mystery Diners counts down the top ten biggest twists that surprised Charles Stiles and the various restaurant owners who called for help.

S0E3
Family Feuds
Air date: 28/Oct/2015 · Time: 22:00
Summary

On this special, Mystery Diners counts down the series' all-time favorite family feuds. From dishonest siblings to thieving spouses, these dysfunctional families are caught on tape by our undercover investigators.

Summary

On this special, Mystery Diners counts down the series' all-time favorite family feuds. From dishonest siblings to thieving spouses, these dysfunctional families are caught on tape by our undercover investigators.

S0E2
Sneakiest Schemes
Air date: 27/May/2015 · Time: 22:00
Summary

Mystery Diners counts down the craziest schemes caught on videos from operating unauthorized businesses to raising money for bogus charities and even creating fake employees.

Summary

Mystery Diners counts down the craziest schemes caught on videos from operating unauthorized businesses to raising money for bogus charities and even creating fake employees.

S0E1
Millions Gone Missing
Air date: 20/May/2015 · Time: 22:00
Summary

Mystery Diners counts down the series' greatest moments catching employee theft, involving stolen food, alcohol, supplies and money.

Summary

Mystery Diners counts down the series' greatest moments catching employee theft, involving stolen food, alcohol, supplies and money.

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