Series synopsis
911 Crisis Center is an American reality crime documentary television series that premiered on Oxygen on November 6, 2021. It ended on November 12, 2022.
An up-close and personal look at a team of 911 dispatchers at a call center just outside of Cleveland where they take on a never-ending bombardment of panic-stricken callers and save lives.
Premise
An up-close and personal look at a team of 911 dispatchers at a call center just outside of Cleveland where they take on a never-ending bombardment of panic-stricken callers and save lives.
Premise: Lives are on the line.
Cast and characters
Guest cast
- Christine Mazzeo as Self - 911 Dispatcher
- Hayley Kilban as Self - 911 Dispatcher
- Kailey Hull as Self - 911 Dispatcher
- Michelle Rees as Self - 911 Dispatcher
- Sharon Szczepanski as Self - 911 Dispatcher
- Marra Wargo as Self - 911 Dispatcher
- Laura Hunter as Self - 911 Dispatcher
- Jessica Merkosky as Self - 911 Dispatcher
- Hannah Willis as Self - 911 Dispatcher
- Andy Watkins as Self - 911 Dispatcher
- Jordan Feltoon as Self - 911 Dispatcher
- Essence Sullins as Self - 911 Dispatcher
Episodes
This series spans 2 seasons with 38 episodes.
| Season | Episodes | First aired | Last aired |
|---|---|---|---|
| Season 1 | 16 | November 6, 2021 | January 1, 2022 |
| Season 2 | 22 | September 3, 2022 | November 12, 2022 |
| Episode | Title | Air date |
|---|---|---|
| 1 |
12 Hours Together 911 Dispatcher, Essence Sullins, and the night shift team field non-stop emergency calls from 7pm-6am, including one that connects to someone in Essence's family. |
November 6, 2021 |
| 2 |
Best of Luck On her last shift at CVD, veteran 911 dispatcher Christine Mazzeo must navigate the chaos of St. Patrick's Day and say goodbye to the work-family she's been with through thick and thin over 12 years. |
November 6, 2021 |
| 3 |
Training Wheels 911 Dispatch Trainee Matt Reinke is almost through the training program at CVD, but before he graduates, he must prove his ability to successfully navigate the night shift, the callers, and his fellow dispatchers. |
November 13, 2021 |
| Episode | Title | Air date |
|---|---|---|
| 1 |
Mama Bear to Grizzly Bear Supervisor Charline Polk is known as the Mama Bear of Chagrin Valley Dispatch; when she takes a 911 call from a concerned grandfather looking for his missing 2-week-old grandchild, Charline and the team combine forces to unravel the mystery. |
September 3, 2022 |
| 2 |
Matt on the Move Matt Reinke has learned the ins and outs of dispatching and is ready to apply for supervisor; he must help a young girl threatened with a knife and a panicked caller with a baby struggling to breathe. |
September 3, 2022 |
| 3 |
Irish Moon It's a double whammy at dispatch when St. Patrick's Day falls on a Full Moon. Charline takes matters into her own hands when she hears a couple screaming over an open line, and the night shift tries to track down a man who reports he's been shot. |
September 10, 2022 |
Production
Release
| Original network/platform | Oxygen |
|---|---|
| First aired | November 6, 2021 |
| Last aired | November 12, 2022 |
| Runtime | 22 minutes |
| Status | ended |
| Schedule | Saturday at 21:00:00 |