Customer Wars

At a gas station in Romeoville, Illinois, an argument breaks out when an employee refuses to cash a customer’s lottery ticket and in Palm Beach, Florida, police officers are called to a luxury hotel to deal with a disruptive guest.

In Maryville, Tennessee, a man in a wheelchair confronts two customers for blocking a handicap ramp and at a fast-food restaurant in College Park, Georgia, an employee is reportedly threatened by her ex-girlfriend who shows up.

In Fort Lauderdale, Florida, a customer clashes with a fast-food employee over an unsatisfactory meal and at an airport in Orlando, officers step in when a disgruntled passenger is prevented from boarding her flight.

On a cruise ship in Miami, Florida, a bar side dispute takes a messy turn when a woman douses a fellow passenger in ketchup.

At an event in New Jersey, a clash between a few spectators escalates into a full-blown brawl.

In Eustis, Florida, a fast-food worker deals with an unreasonable complaint from customers and at a movie theater in Manchester, Connecticut, a dispute over assigned seating sparks a heated argument.

A passenger, allegedly unable to access the bathroom, causes a disturbance and a pilot calls police to deal with an unruly passenger.

In California, a flower shop owner livestreams a tense standoff with a customer who appears to deny a simple request.

At a Key Largo resort, officers are called to handle a couple who are allegedly causing a disturbance and at an airport in Florida, TSA agents attempt to stop a passenger who's acting erratically at a security checkpoint.

At a North Carolina restaurant, a woman demands more hot sauce for her to go order causing some friction with the staff and other patrons and a bar fight in Washington between multiple parties requires the assistance of the authorities.

In Florida, a couple's dispute at a movie theater escalates to a call for police assistance and in Taiwan, café customers are thrown into a panic when a massive earthquake hits the area.

At a 24-hour diner in Florida, a woman accuses another customer of being too loud and on board a plane at a Fort Lauderdale airport, police attempt to resolve a seat dispute with an uncooperative passenger.

In Toronto, Canada, a fast-food customer berates the kitchen staff over his order and in Jupiter, Florida, a customer confronts a delivery driver who is unable to hand over her parcel.

On a New Jersey train, a rider refuses to move their bag, angering other passengers; at a Florida airport, police are called to handle a disruptive passenger; across the country, delivery drivers are confronted by customers' dogs, with mixed results.

A Texas woman exchanges words with the manager of a fast food chain after she claims to find something she shouldn't in her mac and cheese; a sheriff struggles to arrest a drunk patron at a comedy club.

In Orem, Utah, tempers flare when a neighbor lashes out at a construction crew for playing music while they work; in Hollywood, Fla., a shoplifting suspect flees from police, leading to a dramatic on-foot chase.

At a restaurant in Washington, a customer who's upset over a pick-up order begins directing her anger at the staff, prompting a nearby diner to intervene; in New York City, a ride-share driver is attacked by one of his passengers.

On a bus in Los Angeles, California, tensions rise over a woman's refusal to give up her seat to accommodate a passenger using a wheelchair. In West Palm Beach, Florida, a woman fails to comply with police attempting to remove her from a restaurant's premises. A vendor attempting to collect her supplies after an event in Texas faces resistance from the venue's owner. In Chatworth, Illinois, high winds causes a hot air balloon launch to take a disastrous turn. At an airport in Santiago, Chile, a man who was allegedly sold a counterfeit ticket unleashes a spree of destruction at the check-in counter.

In Allen, Texas, a parking lot dispute turns into a bizarre tirade of passive-aggressive insults. At a luxury hotel in West Palm Beach, Florida, an unruly guest clashes with staff and police. A Dallas rideshare driver picks up a passenger and has a stunning realization. In Loma Linda, California, a fast food restaurant is thrown into chaos when a customer intervenes in an argument between employees and a man who's unhappy with the service.

In Florida, a dress-shop employee suspected of taking money from the cash drawer is confronted by police. In a Charlotte fast-food restaurant, employees attempt to remove two argumentative customers from the premises. At a hair salon in Texas, a woman gets an unpleasant surprise when having her hair washed. In a New Jersey gas station coffee shop, an alleged parking lot mishap turns violent. In England, a delivery cyclist pursues a man who he believes took his $2,700 bike.

In Toronto, Canada, confusion over handicapped accessibility on a streetcar causes tempers to flare. In Charlotte, North Carolina, an amateur fashion show devolves into an all-out brawl. A plane is forced to make an emergency landing in Albuquerque, New Mexico, after passengers receive frightening messages on their phones. In Green Valley, Arizona, a contracted delivery driver becomes locked in an ugly exchange with a resident from a gated community. At a fast-food restaurant in Stone Mountain, Georgia, an early morning employee is confronted by an apparently armed man.

At a gym in Nebraska, a professional trainer's workout session is disrupted by unwanted advice; at a fast food restaurant in Kentucky, a disagreement between a customer and employees results in a chaotic altercation.

A delivery driver must contend with a customer dissatisfied with how his package was delivered.

A resort guest's confrontation with a group of performers escalates into an explosive altercation; chaos ensues when two alleged shoplifters are locked inside by a security guard; three friends bickering turns physical.

A lifestyle vlogger's filming of her visit to a nail salon sparks a confrontation with employees; a flight cancellation leads to a heated exchange between two passengers and airport security; a group of tourists meet a moody elephant.

A customer attempts to return a card without a receipt; a fight between two women turns physical.

An employee faces off with a customer over some apparent confusion about the cost of a repair.

Spotlighting the conflicts that arise between irrational customers and the employees helping them.

A commuter must contend with another passenger's feet on her seat.

A customer's demand for a refund spirals into a heated back and forth with employees.

Tensions rise at a pet grooming business in Miami; mounted police pursues a suspect shoplifter.

At a diner in Breaux Bridge, Louisiana, a canceled order leads to a confrontation between two customers and an employee. Two hammer-wielding robbers break into a London antique shop, in a brutal smash and grab robbery. In Ormond Beach, Florida, a homeowner and postal worker get into a screaming match over the scanning of a package. At a sandwich shop in Bowling Green, Kentucky, a young man brawls with employees and customers alike. In East Hartford, Connecticut, two barbers jump into action when they see a little girl running toward a busy intersection.

At a fast food drive thru in Iowa, a customer's tone when trying to retrieve his debit card leads to a tense conflict with employees.

Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.

At a Dallas airport, confusion over seating on a plane ends with police intervention; a dispute over boat parking in Montgomery, Ala., leads to a huge brawl on the docks; a rideshare passenger in Chicago takes issue with a driver's dashcam.

Tempers flare when a Los Angeles drive thru's cashless payment system goes down. In South Africa, a tour bus full of tourists take cover from an aggressive elephant. A woman in Indiana tells her father she wants to apply for one of the world's most dangerous jobs. A tornado rips through a car dealership in Trevose, Pennsylvania, with devastating consequences. A hot air balloon causes chaos when it crash lands at an outdoor festival in Missouri.

At a big box store in Encino, California, a customer fumes as an item she purchased is no longer in her shopping bag. In Saugus, Massachusetts, a man relaxing in the jacuzzi is shocked when he finds the gym has closed and he is now locked inside. At a Columbus, Mississippi hotel, an employee and a family attempting to check in argue over room availability. In Culcheth, England, a car barrels through a restaurant window, nearly missing a group of unsuspecting diners. In a parking lot in Lincoln, Nebraska, a man driving a skid loader results in a tense standoff with police.

Two customers confront store employees about their meal at a sandwich shop; A man pays a serious price after trying to snatch a bus passenger's bag; A drugstore customer uses the store's milk to find relief after getting pepper sprayed.

An employee of a Minnesota big box store confronts a customer about her receipt; an argument on a public bus in Houston takes a shocking turn when shots are fired.

In Lebanon, Ore., a pay-it-forward chain at a coffee shop drive-thru gets derailed when a customer is accused of cutting the line;

In Kansas City, Mo., a convenience store clerk and a customer get into a heated and prolonged confrontation; in North Carolina, two sibling whitewater rafting guides physically right each other on a raft as it makes it's way down a river.

At an Atlanta Airport, a woman berates airline staff after apparently being removed from her flight. In Covington, Georgia, a delivery driver rushing to drop off a package makes a big mistake. A young boy dangles precariously from a chairlift at a Nevada ski resort as a group of skiers below attempt a rescue. At a coffee shop drive-thru in England, a woman convinces her boyfriend to order from a secret menu that doesn't exist. In Fort Worth, Texas, an attempted credit union robbery spirals dangerously out of control.

In Texas, an angry cell phone customer wreaks havoc in a store with a metal stool. A mistaken assumption creates an awkward situation for a food delivery worker in Maryland. In Florida, two telecommunication workers are confronted by an irate, and armed, resident. A demonstration at an Arkansas science museum goes very wrong. In Canada, a thrown snowball leads to a scuffle on the slopes. In Illinois, a package delivery worker refuses to let an icy driveway get in his way.

Parents in Florence, Ky., find an unexpected and unpleasant surprise in their child's chicken nuggets; an overbooked flight in Chicago leads to the forced removal of an unwilling passenger.

A heated argument breaks out on a mid-air flight to Los Angeles. In Wisconsin, an alleged shoplifter leads police on a wild chase. At a sandwich shop in California, a woman takes drastic measures after reportedly being denied a refund. On the slopes in Austria, a struggling snowboarder takes down a slew of other skiers. Two friends find a clever workaround for the 'no pedestrians at the drive-thru' rule.

At a pawn shop in Maine, two men reach an unlikely agreement about an allegedly ill gotten bicycle; in Florida, a drive-thru worker takes issue with a customer's allegedly noisy child; in Franklin, N.C., an animal clinic's day turns disastrous.

A bus driver on the job in Las Vegas speaks his mind; in Atlanta, an altercation during the breakfast rush at a drive-thru escalates to a dangerous point; a zoo visitor in Indonesia gets up close and personal with an Orangutan.

In Albuquerque, N.M., a passenger's behaviour causes the crew to divert a flight; a downhill chase ensues in Park City, Utah, after a skier is called out for his rude behaviour on the slopes.

In Seattle, a restaurant owner confronts a woman accused of trying to leave without paying her tab; a rideshare driver in Washington D.C. remains very cool under extreme pressure; in Hawaii, a self-proclaimed Shopping Cart Narc runs for cover.

In New York City, a bike on the subway starts a brawl; on a plane taxiing in Philadelphia, a desperate passenger threatens to relieve herself in the aisle; a festival ride in Traverse City, Mich., appears to malfunction.

A woman takes issue with a mouse and spots in a restaurant; a suspected shoplifter goes to great lengths to avoid arrest;a fair ride goes terribly wrong; an argument over cold french fries turns physical.

Two passengers deal with flight delays in very different ways; in Groves, Texas, a carnival worker dangles from a ride 30 feet in the air while trying to keep a young rider safe; a good delivery worker in Ohio gives a customer a piece of his mind.

In a drug store in Malibu, an employee confronts a man about his service dog's behavior; police in Florida report to a big-box store and detain a woman who employees claim scanned numerous items at self-checkout and then left without paying.

A customer calls the police over a dryer dispute; a fast-food customer demanding a refund slaps an employee; an alligator wrestling show takes a terrifying turn; a dispute erupts when a man believes a woman is wrongfully parked in a handicap spot.

In Parma, Ohio, a dissatisfied customer at a fast food restaurant throws her food at an employee; in the Bronx, N.Y., a rideshare passenger goes on a tirade apparently after learning that she can't charge her phone.

In Baltimore, a verbal argument between two groups of diners escalates when a man throws a drink in a woman's face; at a nail salon in Akron, Ohio, a complaining customer gets in a heated back and forth with a social media influencer.

In Philadelphia, a disruptive passenger is removed from an airplane; a fight breaks out at a local bar in Hill City, S.D.; football fans heading to a match in West Sussex, England race against the clock to receive a beer delivery.

A hungry customer at a Florida restaurant draws the ire of other customers; Police confront a young man with a gun inside a Wisconsin Convenience store; purported seating kerfuffle escalates to an all out brawl.

On a flight bound for Austin, TX, a passenger goes on a foul-mouthed tirade after being asked to watch his language. An apparently armed man strikes out at a nail salon in Georgia. An Alaskan woman visiting Brooklyn, NY rids a local bar of a large pest. A complaining customer in a California tire shop exasperates other customers, leading to a physical altercation. A missed stop on a city bus leads to a violent altercation between the bus driver and an older passenger.

In Norman, Oklahoma, a delivery driver goes all out in an attempt to find a customer's missing package; in Rye, N.Y., amusement park goers find themselves stuck on a malfunctioning ride that's spinning in reverse.

A fight breaks out at a restaurant in Miami, Fla., after employees throw cups at an allegedly disruptive customer; a man is accused of stealing the items he just purchased in a home goods store because he didn't take a receipt.

In Oakland, California, a disagreement between two employees culminates in a dramatic tug of war with one employee's hair; at a Texas airport, a passenger goes on a tirade after being denied boarding.

In Orlando, FL, a passenger makes a scene in the aisle after being asked to leave the plane; a pickup truck at a drive thru window suddenly becomes engulfed by flames.

In Las Vegas, a rideshare driver and passenger get into a heated altercation over an alleged door slam. In Akron, Ohio, a cashier lifts her shirt and flashes a customer mid-argument. A young lady in England throws a milkshake at a car she was just paid to wash. A woman falls through the ceiling of a convenience store in Canada. In Houston, Texas, a woman stands in a sports stadium parking space in an attempt to reserve her spot. In Knoxville, Tennessee, a passenger attempts to rob a Taxi driver at gunpoint. At a superstore in Alabama, a pregnant woman shopping with her husband shocks him with a special request.

Passengers try to vote a disruptive woman off a plane; a brawl breaks out after someone allegedly cuts the line; a woman's finger gets stuck in a cart; a customer risks his life to stop an armed robber; a heckler and a comic get in an argument.

A brawl erupts in a restaurant between employees and a customer; a car rental agent deals with a difficult customer; a delivery driver's car is stolen; a pro wrestler and a spectator come to blows; a utility worker is confronted by a property owner.

A woman demands a refund, allegedly after hearing Spanish at her local pizzeria; a donut shop customer hurls a pot of coffee at an employee during an argument over her order; a brawl breaks out among a group of tourists at a fast food restaurant.

An irate resident in Omaha, Neb., intentionally strides through freshly poured cement; in Miami, Fla., a disruptive passenger who refuses to switch seats on a commercial flight causes turbulence even before takeoff.

A Los Angeles woman confronts a nail technician over an alleged lazy manicure; a violent brawl erupts over a closed-off seating section at a restaurant chain in Texas; a man attacks a rideshare driver in Laveen, Ariz.

A customer causes chaos with a fire extinguisher; a man renting out his luxury car for the day finds it at a body shop; a bar patron keeps his cool in the face of an armed robber; a supermarket customer starts arguing with the staff.

A plate shatters on a woman's face during a brawl over restaurant seating; a man wreaks havoc in a video game store over their return policy; a delivery driver falls into a 13-foot septic hole while attempting to deliver a package.

A stubborn moviegoer refuses to give up his seat, causing employees to stop the movie and intervene; a woman throws a tantrum after being ordered off a flight for not complying with the airline's pet policy.

At a fast food restaurant in Florida, a customer acts out after claiming to witness unclean behavior from an employee; a jewelry shop owner wrestles with a robber wielding a large knife; an angry customer pulls out a gun at a Utah drive-thru.

A customer fights a raging fire in a New Jersey superstore. A mother in Massachusetts calls 911 on her son's barber. Late-night brawlers in Maryland end up crashing through a store's window. A teen mother leaves her newborn baby with a customer at a New Jersey restaurant. In California, an elderly store owner fights back when his store is held up. A broken ride at a fair in Turkey sends a group of children hurtling through the air.

A woman in Idaho tries to steal a chainsaw by stuffing it in her pants; disgusted customers watch a woman eat directly from the serving ladle at restaurant buffet; a teenager struggles to outrun security in California.

A shoplifter takes on a security guard in Oregon; a brawl breaks out in a parking lot in Illinois as thousands of concert goers try to leave at once; an emergency room doctor's horrific bedside manner is caught on camera in California.

In a Michigan grocery store, a woman frustrated with the deli counter wait-time displays her derrière; fists fly at a luxury resort in Rio when one couple doesn't get their way; on a plane in Miami, a woman hits her husband with a laptop.

One customer's kind gesture sparks an all-out brawl in a Florida convenience store; cops are called after shoppers duke it out over toilet paper; a retired police officer in California blocks an alleged shoplifter from leaving the parking lot.

A delivery driver falls through a plate glass window at a New York pizza parlor; a concert goer in Toronto is accused of throwing a glass container at the stage; a robbery attempt in Texas is thwarted by quick thinking employees.

Supermarket loss prevention officers try to wrangle an accused teenage shoplifter. The owner of a watch shop fights off two masked robbers. A woman attempting to buy alcohol at a pharmacy refuses to show her identification. Two phone store employees in Virginia deal with a violent customer attempting to force his way into the store.

A man in Florida attacks a fast food cashier apparently over a lack of available straws. A grounded passenger in Texas gets a serious comeuppance after slapping an airline employee. A man in a grocery store beats the manager with sausage allegedly for not allowing him to purchase beer. Two customers at a crowded North Carolina gas station get into an all-out brawl when one tries to cut in front of the other. A convenience store clerk in California must deal with an aggressive, hairy, 500 pound intruder seeking candy bars.

Customers brawl over an all you can eat crab legs buffet in Queens, NY. Trash talking between two groups of diners at a pancake house in Texas comes to blows. A man infuriates other customers when he cuts the long line at a coffee shop drive thru in Florida. A package delivery person attacks a woman who questions her methods.

A woman vandalizes a New Jersey convenience store by randomly sweeping items off the shelves; a rideshare driver in Florida is pushed to the brink by a rude and unsanitary rider.

Features the most unforgettable showdowns where customers took their demands to jaw-dropping extremes. From shoppers who refused to take “no” for an answer to diners pushing the limits of patience in restaurants, these top ten moments highlight the clashes that erupted when ordinary interactions escalate into a dramatic test of patience, persistence, and authority—proving that even the simplest situations can spiral into a full-blown power struggle.

Taking mass transit can be risky, and occasionally downright dangerous on this top ten episode of Customer Wars.

Customer service has a different definition in this top ten special. See what happens when package deliveries don't go as expected, and how these delivery drivers and customers decide to handle the obstacles they're faced with.

Calling 9-1-1 is just the beginning of the drama that goes down on this top ten special of Customer Wars.

On this top ten countdown special, patrons cause a scene and are shown the door in dramatic fashion.

See what happens when employees get fed up and totally snap in this top ten special of Customer Wars.

You can't always get what you want, and in this top ten year-end special, these customers aren't happy about it.

Sometimes you have to take matters into your own hands, and on this top ten countdown special, these busybody customers do just that.

Patrons take hangry to a whole new level in a special look back featuring the top ten most memorable food related incidents of Customer Wars.

On this top ten special of Customer Wars, patience is a virtue. And it's something all these customers are running out of.

In this top ten special of Customer Wars, irate patrons received poor service and they're not afraid to shout about it.

Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.

Customer satisfaction isn't always guaranteed in this top ten episode of Customer Wars, especially if there are fists involved.